877JILI ACE Terms & Conditions – Bonus Wagering Requirements

Introduction: Terms Overview

Welcome to 877JILI ACE (ACE.COM). These Terms and Conditions govern your use of our online casino platform and services. By registering an account, playing games, or using any of our services, you agree to be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, you must not use our services. These terms are designed to ensure a fair, secure, and enjoyable experience for all Filipino players.

For more information about our platform, visit our About Us page or check our PAGCOR License details.

1. Account Registration

Eligibility

You must be at least 18 years old to register and play at ACE.COM. By creating an account, you confirm that you meet this age requirement and that you are legally permitted to gamble in your jurisdiction. We reserve the right to verify your age and identity at any time.

Verification

As a PAGCOR-licensed operator, we are required to verify the identity of all players. You agree to provide accurate and complete information during registration and to update it promptly if any changes occur. We may request government-issued ID and proof of address for verification purposes. Failure to verify your account may result in restrictions on deposits, withdrawals, or account closure.

One Account per Player

Each player is permitted to hold only one account at ACE.COM. Multiple accounts for the same person are strictly prohibited. If we detect duplicate accounts, we reserve the right to close all associated accounts, void any bonuses, and confiscate funds.

2. Deposits and Withdrawals

Payment Methods

We accept deposits via GCash, Maya, bank transfers (BPI, BDO, Metrobank), and major e-wallets. All deposit methods are secure and processed instantly. The minimum deposit is ₱100 for GCash and Maya. For a complete guide, visit our GCash deposit guide.

Withdrawal Limits and Processing

Withdrawals are processed as follows:

Minimum withdrawal: ₱100
Maximum daily withdrawal: ₱50,000
Processing time: GCash withdrawals are processed within 15 minutes. Bank transfers may take 1-2 business days.

Withdrawals must be made using the same payment method used for the deposit, where possible. We reserve the right to request additional verification before processing withdrawals. For more details, read our withdrawal guide.

Anti-Money Laundering (AML)

ACE.COM complies with all applicable AML regulations. We monitor transactions for suspicious activity and reserve the right to report any unusual activity to the relevant authorities. Large or frequent withdrawals may trigger AML checks.

3. Bonus Terms and Wagering Requirements

Bonuses offered at ACE.COM are subject to specific terms and conditions. By claiming a bonus, you agree to these terms. View all current offers on our Promotions page.

Wagering Requirements: All bonuses carry a 35x turnover requirement on the bonus amount, unless otherwise stated. You have 30 days to complete the wagering.
Eligible Games: Slots and fishing games contribute 100% towards wagering. Table games and live casino games contribute 10%.
Maximum Cashout: The maximum cashout from bonus winnings is ₱50,000.
Bonus Expiration: Bonuses expire after 30 days if wagering requirements are not met. Unused bonus funds will be forfeited.
Bonus Abuse: Any attempt to manipulate or abuse bonuses (e.g., creating multiple accounts, collusion, or placing low-risk bets) will result in forfeiture of bonuses and winnings, and account suspension.

Important: Different games contribute different percentages to wagering. Always check the bonus terms before playing. Bets placed on both red/black or high/low simultaneously do not count toward wagering.

4. Game Rules and Fair Play

All games offered at ACE.COM use certified Random Number Generators (RNG) that are regularly audited for fairness by independent testing agencies. You agree to play in accordance with the rules of each game. The following activities are strictly prohibited:

Prohibited Strategies: Using software, bots, or any automated system to play games.
Collusion: Coordinating with other players to gain an unfair advantage.
Exploiting Errors: Taking advantage of software or game errors to guarantee wins.

If we detect any prohibited activity, we reserve the right to void bets, confiscate winnings, and close your account.

5. Responsible Gaming

ACE.COM is committed to promoting responsible gaming. We provide the following tools to help you stay in control:

Deposit Limits: Set daily, weekly, or monthly deposit limits.
Time-Out Periods: Take a break from playing for a specified period.
Self-Exclusion: Permanently or temporarily exclude yourself from our platform.
Reality Checks: Receive notifications about your playing time.

If you feel that gambling is affecting your life negatively, please contact PAGCOR Responsible Gaming or seek professional help. Visit our Responsible Gaming page for more resources.

6. Prohibited Activities

The following activities are strictly prohibited on our platform:

Fraud: Providing false information, using stolen payment methods, or engaging in any deceptive activity.
Money Laundering: Using our platform to launder money or conduct illegal financial transactions.
Bonus Abuse: Creating multiple accounts, using VPNs to claim bonuses, or any attempt to circumvent bonus terms.
Abusive Behavior: Harassing staff, other players, or using offensive language in chats.

Violation of these rules may result in immediate account suspension, forfeiture of funds, and legal action where applicable.

7. Account Suspension and Closure

We reserve the right to suspend or close your account at our discretion, with or without notice, in the following circumstances:

Violation of these Terms and Conditions.
Suspicion of fraudulent or illegal activity.
Unverified account or failure to provide requested documentation.
Chargebacks or payment disputes.
Inactivity for an extended period (over 12 months).

If your account is suspended, you may contact support to resolve the issue. In cases of permanent closure, any remaining funds (excluding bonuses) will be returned to you, subject to verification and AML checks.

8. Intellectual Property

All content on the ACE.COM website, including but not limited to text, graphics, logos, images, software, and game designs, is the intellectual property of ACE.COM or its licensors. You may not copy, reproduce, modify, distribute, or create derivative works from any content without our prior written consent. Unauthorized use of our intellectual property is prohibited and may result in legal action.

9. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the Philippines. By using our services, you consent to the exclusive jurisdiction of these courts.

10. Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or regulatory obligations. We will notify you of any significant changes by posting the updated terms on this page and, where appropriate, by email or in-app notification. Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact our 24/7 Customer Support team via:

Live Chat: Available on our website.
Email: support@ace.com
Viber / Telegram: Official channels listed on our website.

You can also find answers to common questions in our FAQ section.

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